FOOD OUTLET MANAGER

Manage food and beverage operations, ensuring quality, compliance, and customer satisfaction. Lead teams, optimize costs, and maintain site and equipment. Requires hospitality management experience, food safety knowledge, and strong organizational skills.

JOB DESCRIPTION

• Administer purchasing and receiving procedures


• Analyse service quality and customer satisfaction


• Conduct staff performance assessment process


• Contribute to innovation process within own scope of work in the business unit


• Facilitate compliance with legislative and regulatory requirements


• Foster service innovation


• Identify and establish internal and external stakeholder relationships


• Implement loss/risk prevention


• Lead team to implement change


• Manage and implement business continuity plans


• Manage compliance with food and beverage hygiene policies and procedures


• Manage cost and quality controls


• Manage crisis situations


• Manage food and beverage operations


• Manage site/outlet and equipment maintenance


• Manage the customer experience


• Manage training


• Monitor income and expenses

 

REQUIREMENTS

• Experience in Food Outlets or Business Management are welcome to apply.


• Proven management experience in the hospitality or food industry.


• Sound knowledge of food health and safety regulations.


• Exemplary management skills.


• Excellent organizational and time management skills.


• Effective communication skills.


• Exceptional customer service skills.


• Basic English and computer skills so as to communicate with HQ and outlet staff.


• Be able to plan roster.


• Basic computer skills with Microsoft word and excel.